Over 2,000 Satisfied Customers representing 250,000 million in loan

Member of the Mortgage Bankers Association of W. Pa

Affiliate Member of the Realtors Association of Metropolitan Pgh.

Member of the Butler Association of Realtors

Consistent Winner of Platinum Award

Branch Manager of the Wexford Branch for Union National Mortgage

25 years of Real Estate, Origination and Management Experience

A breath of experience in both the Insurance and Accounting Fields

Officer in the local chapter of the Women’s Business Network 

 

Clients will often ask why they should choose me to do their home financing. This could be a question that at times is very difficult to answer. I want to be very careful not to deliver any response that involves an interest rate because interest rates change by the hour and behind the rates are a multitude of variable factors (points, closing costs, credit ratings and much more……) that will ultimately affect your real mortgage payment.

"The reason you would want to work with me first and foremost, is because you feel comfortable. Let's be realistic, this is the largest liability you will ever take on in your lifetime and it should be treated very seriously.

It's not like shopping for the best interest rate on a credit card.  I have no pressure from a real estate company or realtor to place business here or there.  I represent a mortgage banker that has a multitude of investors which allows me to shop your mortgage so to provide the best possible product for you.

Above and beyond anything else, I think the most important thing you should consider when selecting someone to handle an obligation of this magnitude is your comfort level with the integrity of the person and the level of the service you receive.

Beyond that, I am at an unfair advantage over the rest of my competition.  Most of the people that do what I do for a living, have to be the jack-of-all-trades, and subsequently, are a master of pretty much none of the trades. I am really lucky to have a very talented group of people on my team who do a lot of the things I am, quite frankly, not very good at.

This allows me to focus on doing what I do really well, which is consult with clients and be a student of the market, which I think is probably the most important thing as it relates to obtaining a home mortgage. Having someone who is an expert on the economy and understands how the economy works and is going to constantly have a finger on the pulse of the developments will allow us to determine the proper time to lock in an interest rate as well as future refinance opportunities.

"I'm not a fan of throwing a bunch of rates, payments, closing costs, tax deductibility, principal pre-payment strategies and things of that nature at you over the telephone, because I know how confusing it can be for the consumer to digest all that information verbally. Instead, should you wish,  I can put together a comprehensive spreadsheet and send it to you in writing so we can look at the various options and make an intelligent choice together?"

I'm not saying that my service platform is necessarily right for you. That's for you to determine. The bottom line is that you're going to get a great rate, great service, and prudent financial advice when you are working with me. If that's what you are looking for, I think I have the platform for you. If you are all about price, perhaps the Internet is your best bet."

"The reality of it is that I work on commission only. If your loan doesn't close, I don't get paid. I have a vested interest in making sure that you are wildly happy with the service my team and I provide, because I want you to refer your friends and family members to me on an ongoing basis. That's how I make my living. If service is what you are looking for, you've come to the right place. If you are looking for someone who is going to work banking hours, then I definitely think that my competitor is the right business model for you."

A savvy loan officer can make a huge difference in your loan-shopping experience, regardless of whether you want to buy a home, start a remodeling project or refinance an existing mortgage.

 

Countless have choosen Jacquelyn as their mortgage professional and here are some comments from a few:

“Jackie helped me through a really stressful situation, but her attitude allowed me to stay positive.  Midway in my purchase and mortgage process a few things changed but her communication was excellent and we worked through it all.  I found her incredibly knowledgeable, and have total trust in her.”          

                                                            Kimberly V.

“As an employee of an award winning customer service team, I can appreciate great service.  Jackie's hard work, attention to detail, and the timely follow up she provided us, made for a pleasurable experience in obtaining our mortgage.  She is very personable and professional. Her integrity was greatly appreciated.  We highly recommend Jackie!“

                                             Joe and Ellen S.

 
“Rob and I had purchased property in the past and we were prepared for the daily barrage of phone calls , mail requests for additional information, forms, statements when we decided to purchase our old Victorian.  You turned an anticipated anxious and frustrating experience into a wonderful home buying event!  We cannot possibly express enough thanks for the amount of time and effort you obviously took to make sure that all the I’s were dotted and t’s were crossed so that we didn’t have to.  The closing was perfect; everything was properly prepared and ready to go.  We have and will continue to highly recommend you to everyone.”  
         

                                            Rob and Jackie Rabenstein